Shipping policy

Welcome to Herbal Spiritual Journey!

We are committed to delivering our high-quality holistic products to you efficiently and reliably. Below are the details of our shipping policy to ensure you have a clear understanding of how we handle your orders.

1. Shipping Locations:

  • We ship both domestically within the USA and internationally to select countries. Please check our website for a list of available shipping destinations.

2. Shipping Rates and Delivery Estimates:

  • Standard Shipping: We offer free standard shipping on orders over $50 within the USA. For orders under $50, a flat rate of $5.95 applies.
  • Expedited Shipping: Expedited shipping options are available at additional costs. Rates are calculated based on the size and weight of the order and the delivery location.
  • International Shipping: Rates and delivery times vary depending on the destination. All applicable fees, including customs and import taxes, are calculated at checkout.

3. Shipment Processing Time:

  • All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

4. Shipment Confirmation and Order Tracking:

  • You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes:

  • Herbal Spiritual Journey is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages:

  • Herbal Spiritual Journey is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

7. Returns Policy:

  • For any issues with your order, refer to our Returns Policy provided on our website.

8. Contact Us:

  • For any questions regarding your order or shipping, please contact us at [Customer Service Email] or [Phone Number].

Thank you for choosing Herbal Spiritual Journey for your wellness needs. We look forward to serving you and providing products that support your holistic health journey.